Contact

 

Get in touch

Email [CONTACT EMAIL] and we will reply within 3 working days.

If something is broken, the following makes it much faster to fix:

  • Your iOS version and device model (Settings → General → About)
  • The app version (Video Browser → Settings → About)
  • The address of the page where it happened, if it is site-specific
  • What you expected, and what happened instead

You can also send a report from inside the app: address bar → aA → Send feedback.

Common questions

A website looks broken or will not load properly

Tracker blocking occasionally removes something a site needs. Open the page, tap aA in the address bar, and turn off Block on this site. That setting is remembered for that site only. If it still misbehaves, try Request desktop site in the same menu.

How do I save a page to read offline?

Open the page and tap Save in the address bar. Choose what to keep — the article text, a video quality, or both — and it lands in your Library, where it opens with no connection at all. Only save content you have the right to keep.

Where are my saved files?

In the app's Library. They are also visible in the iOS Files app under On My iPhone → Video Browser.

What is the Tunnel tab?

It is not finished. There is no server backend configured yet, so the countries it lists are placeholders and connecting to one does not route your traffic anywhere — your connection is exactly as it was before. If you have your own proxy server you can enter it by hand from the menu in the top-right corner, and that one does work. A proper server list is planned for a future release.

How do I browse without leaving a trace?

Tap the tabs icon, then New private tab. Private tabs keep no history and no cookies, and write nothing to disk — closing the tab discards everything. You can also have the app clear history, cookies or site data every time you leave, in Settings → Privacy.

How do I clear what is already stored?

Settings → Privacy has separate controls for history, cookies, site data and the cache. Settings → Storage shows what is taking up space and clears it. Deleting the app removes everything.

I sent a link from another app and nothing happened

Sharing a link into Video Browser parks it for you, but iOS does not let a share extension bring an app to the front. Open Video Browser and the link loads immediately.

How do I restore a subscription on a new device?

Open the upgrade screen and tap Restore purchase, signed in with the same Apple Account that bought it.

How do I cancel my subscription?

On your device: Settings → your name → Media & Purchases → Subscriptions. Cancel at least 24 hours before the period ends to avoid the next charge. Deleting the app does not cancel it. Refunds are handled by Apple, not by us.

Why is the app rated 17+?

It can open any address you type, so the App Store requires the unrestricted web access rating. It is a statement about what the web contains, not about the app.

Do you collect my browsing data?

No. There is no account, no analytics and no telemetry. Everything the app knows stays on your device. The Privacy Policy sets out in detail what the app does send, and to whom, when you browse.

Reporting a security issue

Please email [CONTACT EMAIL] with the details rather than posting publicly, and allow reasonable time for a fix.


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Privacy

Video Browser is a web browser. This page explains what it stores, what it sends, and who receives it. It is written to be checked against the app's behaviour rather than to be reassuring. The short version There is no account and no sign-in. There is no analytics, telemetry, or crash-reporting service in the app. Your browsing history, bookmarks, saved pages and settings are stored on your device and are never uploaded to us. We — the developer — receive  no data about you at all . Browsing the web does, however, send data to the sites you visit and to a small number of third-party services listed below. That is unavoidable in any browser, and the specifics are set out honestly here. What is stored on your device All of the following stays in the app's private storage on your iPhone or iPad. It is not transmitted anywhere. Browsing history  — page addresses, titles and times. Bookmarks and favourites , including any folders you create. Saved pages and media  in your Libr...
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Terms of Use

  These terms cover your use of the Video Browser app. Installing or using the app means you accept them. If you do not, please delete the app. 1. Licence You are granted a personal, non-transferable licence to use Video Browser on Apple devices you own or control, as permitted by the App Store Terms of Service. Apple's standard licence agreement also applies:  Apple's Licensed Application End User Licence Agreement . Where these terms and Apple's disagree, Apple's prevail. You may not resell the app, reverse-engineer it except where law expressly allows, or remove any notices from it. 2. What the app is Video Browser is a web browser. It renders pages from the internet using Apple's WebKit engine. The content you see comes from the websites you choose to visit — not from us. We do not host, publish, moderate or endorse any of it, and we cannot vouch for its accuracy, legality or safety. 3. Your responsibilities You are responsible for how you use the app. In partic...
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